Key information
- You have 30 days to initiate your return
- Up to 10 days to process refunds
- No restocking fee
- To obtain the return address, contact customer service
Refund policy
You may initiate a return within 30 days of receiving your package. In order for your items to be eligible for a return or refund, they must show no signs of use and must be in its original packaging.
You can initiate the return process by contacting our customer service team at support@gameroomsource.com. We will reach out to you with the return form and return address.
Costs for returns
You are responsible for all return costs. This is why we suggest you use trackable shipping, as we will not be responsible for lost returns.
We do not charge a restocking fee.
Damaged package?If your package arrives damaged, please immediately take a photo as evidence of the package and its contents. Then send it to support@gameroomsource.com along with your order number so that our customer support team can find a solution for you.
Refunds:When we receive and inspect your return, we will inform you by email whether we accept it. If yes, you can expect your refund within 10 days using the same payment method you used to order from our store.
If your refund has been delayed, contact your bank or payment provider. If the problem is not on their side, please contact us at support@gameroomsource.com.
Contact
Email: support@gameroomsource.com
Phone number: (844) 721-5443
Address:
Game Room Source by Digital Clicks Media LLC, 1309 Coffeen Avenue, Sheridan WY 82801, United States
Entity Number: 92-3916209
